Sucess story of Oberoi hotels

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Budding Entrepreneur. In 1934, Mr. Oberoi acquired his first property, The Clarkes Hotel, from his mentor by mortgaging his wife’s jewellery and all his assets. Four years later, he signed a lease to take over operations of the five hundred rooms Grand Hotel in Calcutta that was on sale following a cholera epidemic

Early Life

Rai Bahadur Mohan Singh Oberoi was born on 15th August, 1898 in erstwhile undivided Punjab, which is now in Pakistan. He was only six months old when his father died. Success and fortune did not, therefore, come easily to him. Initiative, resourcefulness and hard work, combined with the capability to face and overcome the most overwhelming odds can best characterise this phenomenal entrepreneur.

Mohan Singh completed his primary education in Rawalpindi and moved to Lahore for his Bachelor’s Degree. Shortly, thereafter, to flee the ravages of a virulent plague, he went to seek his fortune in Shimla, the summer capital of British India. Arriving penniless, he found a job at a monthly salary of Rs.50, as the Front Desk Clerk at the Cecil Hotel. Today, The Oberoi Group owns the hotel The Oberoi Cecil where the young Mohan Singh found his metier.

The diligence, enthusiasm and intelligence displayed by Mohan Singh impressed Mr. Grove, the manager of the hotel. A quick learner, Mohan Singh did not restrict his efforts to fulfilling the job description of a desk clerk but sought and shouldered additional responsibilities. A few years later, when Mr. Clarke acquired a small hotel he asked Mr. Oberoi to assist him. It was here, at Clarkes Hotel, that Mohan Singh gained firsthand experience in all aspects of operating a hotel.

Budding Entrepreneur

In 1934, Mr. Oberoi acquired his first property, The Clarkes Hotel, from his mentor by mortgaging his wife’s jewellery and all his assets. Four years later, he signed a lease to take over operations of the five hundred rooms Grand Hotel in Calcutta that was on sale following a cholera epidemic. With his customary confidence and sheer determination to succeed, he was able to convert this hotel into a highly profitable business venture.

Over several years, Mr. Oberoi had purchased shares in Associated Hotels of India (AHI), which owned Cecil and Corstophans hotels in Shimla, Maidens and Imperial hotels in Delhi and a hotel each in Lahore, Murree, Rawalpindi and Peshawar. In 1943, Mr. Oberoi acquired controlling interest in AHI. He thus became the first Indian to run the country’s largest and finest hotel chain. In the tumultuous years just prior to Indian independence, Mr. Oberoi met and intimately interacted with the would-be leaders of Free India, all of whom were, at one time or other, guests at his hotels.

International Pioneer

Having consolidated his early ventures, Mr. Oberoi became the first Indian hotelier to enter into an agreement with an internationally renowned hotel chain, to open the first modern, five-star hotel in the country. The Oberoi Inter Continental, in New Delhi opened in 1965. The I-Con, as it became popularly known, offered facilities that no other hotel in the country matched and was India’s first luxury hotel.

This achievement was enhanced with the opening of the 35-storey Oberoi Sheraton in Bombay, in 1973. Mr. Oberoi was the first Indian to work in association with international chains to woo international travellers to India. This led to a heavy influx of international travellers and foreign occupancy soared to an average of 85%. This enabled The Oberoi Hotels to significantly contribute to India’s foreign exchange earnings.

Another pioneering landmark was the establishment in 1966 of the prestigious Oberoi School of Hotel Management, recognised by the International Hotel Association in Paris. Considered India’s premier institute, the school is now known as The Oberoi Centre of Learning and Development and continues to provide high quality professional training in hospitality management.

Other notable firsts were the decision to employ women in his hotels and to establish a chain of ancillary industries producing and supplying items like consumables and stationery to ensure the highest quality. The Oberoi Group was also the first to start flight catering operations in India, in 1959. The Oberoi Flight Services, located in New Delhi, Mumbai, Cochin and Chennai, provide in-flight meals of international quality to reputed airlines.

Mr. Oberoi realised that the hotel and hospitality business is greatly dependent on travel agents, a vital element in the distribution chain.

How did Oberoi hotels start?

In 1934, Mr. Oberoi acquired his first property, The Clarkes Hotel, from his mentor by mortgaging his wife’s jewellery and all his assets. Four years later, he signed a lease to take over operations of the five hundred rooms Grand Hotel in Calcutta that was on sale following a cholera epidemic

Why is Oberoi so famous?

Oberoi pioneered the idea of luxury hospitality in India by opening his first hotel. The lessons self-taught, the inevitable mistakes made, the wisdom gained, the prestigious awards won

Who is the current owner of Oberoi?

Arjun Singh Oberoi is the current chairman of The Oberoi Group, his brother, Vikramjit Singh Oberoi at the holding companies. The Oberoi family is the majority shareholder in EIH Ltd with a 32.11% stake. Conglomerate ITC Limited owns approximately a 14.98% stake in EIH Ltd.

What is Oberoi slogan?

Oberoi’s motto is ‘the guest is everything‘ and they prove this to be true at each hotel and resort that has their name on it.

What is Oberoi mission statement?

We are committed to meeting and exceeding the expectations of our guests through unremitting dedication to perfection, in every aspect of service.

Oberoi a 7-star?

The Oberoi Udaivilas holds the royalty of Rajputs in its design, which will make you travel to an era of Royalty and will make you fall in love with this place. This Indian luxury hotel is undoubtedly one of the most superior 7-star hotels in the world

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How many brands does Oberoi have?

Our hotel brands – Oberoi, Trident and Maidens – offer exquisite dining experiences, bespoke opulence and stays to remember. With spacious, elegant interiors and spectacular views, each room is thoughtfully crafted to provide unforgettable experiences for our guests.

Oberai overview and history

Our story wrote its early chapters in 1934 in Shimla where Mr. M.S. Oberoi pioneered the idea of luxury hospitality in India by opening his first hotel. The lessons self-taught, the inevitable mistakes made, the wisdom gained, the prestigious awards won. All have formed the compass for successive generations of Oberois.

To this day, we still practice the most simple and uncommon of operational philosophies that began with Mr. M.S. Oberoi himself and now echoed by his son and Chairman Emeritus Mr. P.R. S. Oberoi: The guest is everything.
Our joy comes from ensuring each is seen and valued as a person, a friend, a family member who has come to stay. It ‘s present in every gesture through words spoken or unspoken, in ways that are obvious and in ways that are quietly respectful of one’s time and privacy.

You will be hard pressed to find properties as beautiful as ours or restaurants, guest rooms and facilities that are as exceptional. But these are not what give Oberoi Hotels & Resorts its incomparable reputation.
What our guests speak about most is that singular experience of being truly seen, heard and understood. Something no other hotel or resort can emulate. The astonishing effect one feels from an act, a gesture, a word; that is heart felt.

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